

This video shows how to create a new profile for a shared mailbox using the method for older versions of Outlook. Create a Profile for a Shared Mail Video Tutorial When you send new mail while viewing the folder, Outlook will send it from the account. Outlook will now treat it like any other folder. After the wizard finishes, reopen Outlook.
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Use these steps with the new, " simplified account dialog". If the mailbox is added using the Open Additional mailbox command in Account Settings, remove the mailbox from your profile in File, Account Settings, More Settings, Advanced. To avoid these problems, create a new profile for the shared mailbox instead. There can be issues if you have delegate permissions on the shared mailbox or it’s automapped (eg, is added to your profile automatically), so you or your admin will need remove delegate permissions or disable automapping before you add it to your profile. The only way to get around this is to add the shared mailbox to your profile as a mailbox.
